The Tuck privacy promise
You are trusting Tuck with your children’s words, faces, and voices. That deserves more than a legal page. Here is the deal, in plain language.
1. You’re the customer, not the product
The paid subscription is the entire business. Tuck shows no ads, never uses your family’s content for advertising, and has no public feed or social graph. Our public website measures Tuck’s own ads; the privacy policy explains how. Your moments are not public. You control family access. Authorized Tuck staff and service providers may access information to operate, support, and protect the service.
2. Your family’s words are never used to train AI
Tuck uses Azure and OpenAI APIs to write your chapters, illustrate moments, and respond in the thread, always from what you chose to send. Your family’s content is not used to train their AI models. Your kid’s words stay your kid’s words, word for word.
What happens to a moment you choose to send
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You send a moment
A text, photo, or voice note.
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AI writes and illustrates it
Your weekly chapters and annual family book, from what you sent.
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Tuck replies in your thread
Your original words stay with the moment.
3. You decide what to share
Tuck starts with first names and rough ages, and that’s all it needs. Birthdays are optional, asked once, and only if you want exact ages in future chapters. Nothing is required beyond what you choose to send. Tuck does not ask for access to your photo library or scan it.
4. Export or delete, any time
Your family’s record belongs to your family. Request a full export or a deletion whenever you want, starting from one text or one email. Some records and backup copies remain for limited periods after deletion. Our Privacy Policy explains what remains and why.
5. No surprises
If this promise or our privacy policy ever materially changes, you get direct notice first, with time to export or delete your family’s content before anything takes effect.
The fine print, when you want it
The complete details live in the privacy policy and terms. Questions or requests? Email tuck@tuckmoments.com.