A few good questions.
And the details.

Tuck is a private family memory keeper that works by text. Send a note, a photo, or an MMS voice note. Tuck keeps your original words and prepares illustrated weekly chapters.

No. Tuck works through a phone number and message thread. Some account tasks use private web pages. You do not need to install an app.

Send text, photos, and MMS voice notes. If you want to keep a video moment, send a screenshot and a short note about what happened.

Yes. A birthday, a walk home, or a detail you noticed is enough. A photo or a child quote is not required. Tuck keeps your note as a parent note. It does not present it as something your child said.

Yes. You never need to upload your history. Tuck starts with the week you’re in. Text an old favorite whenever it surfaces. No exact date is needed. Older memories can return in a Sunday preview when they are ready.

You do not need a full camera-roll upload or an event name. Tuck uses dates you give it and usable photo dates. You can correct a date later.

You do not need an exact date to save a memory. If the event date is unknown or not certain, Tuck says so. The date you added it stays separate from when it happened.

After a larger group of older photos finishes processing, Tuck may offer a private link to review what was saved. The review is optional. It shows which photos were stored and which memories are ready. You do not have to review each ordinary memory you send.

On Sunday, Tuck emails a preview of the memories that are ready, including older memories. An email can be made entirely from older additions. Some uploads take longer to be ready. The email has a private link to see more. Original words stay unchanged, and chapters collect in your private family history.

No. A week with one saved memory can have one illustration. Adding more memories can update the chapter while keeping its existing illustration. Illustrations for older weeks may take time. The email preview and the book can include different selections.

Your year includes one layflat hardcover: you approve it before printing, and shipping is included. And you hold the book early: its first chapter, same layflat, ships after your first 10 moments.

It’s your book: same layflat, same size, same pages, just the first chapter or two of it, made from your family’s first moments. It ships once your first 10 moments are in, so you hold the beginning of your book early and decide with it in hand. Your first 10 moments can include old favorites. The story you always tell counts. There’s no deadline for the chapter. Ten moments in month four still ships it. The only clock that closes is the 45-day refund window: send your first 10 in your first month and the chapter arrives with time to decide. It’s yours to keep, even if you ask for a refund.

A photo with a few words, a sentence about breakfast, a voice note, or something they said, kept word for word. The thing they said in the backseat counts. That’s the page you can’t retake. Birthday photos and first words count too. Your first 10 become the book’s first printed chapter.

Yes. Your plan includes a private searchable family archive. You can search the memories your family has sent.

Yes. Trusted family members can send moments without an app. The family owner controls the final book approval and order.

One family line includes up to 4 contributors. They can send text, photos, and MMS voice notes. Contact Tuck if your family needs a larger group.

Only the moments you send. Tuck does not ask for access to your photo library or scan it. AI writes your chapters, illustrates moments, and replies in the thread, always from what you chose to send, with your original words kept word for word. Your family’s content is private by default and never used to train AI.

No. Tuck is private by default. It is not a public feed, social network, or content-sharing app.

Family owners and admins can view and manage the full archive. Contributors can add memories, but their role does not give them access to the family dashboard or full archive. People who receive a recap by email can see that recap, but they do not get dashboard access or permission to text memories to Tuck.

Service providers process information to run Tuck. Authorized Tuck or provider staff may access family information when needed for support, service operation or repair, safety or security work, or legal duties. SMS and MMS are not end-to-end encrypted.

Tuck uses AI to transcribe, summarize, classify, search, illustrate, and reply to family memories. It keeps the original message, note, quote, media, or transcript separate from summaries, tags, and illustrations. Tuck does not use family content to train AI models. AI providers may keep data when needed to run a feature, prevent abuse, or meet legal duties.

Tuck is for parents, guardians, and trusted adult caregivers. Children should not use Tuck or send content to it. Adults choose what to share about their children. Tuck may collect names, ages, or birthdays that a family provides.

Yes. Family owners and admins can export family data or delete the family account from the Family page after they sign in. An export includes current family records and available original attachments. Some limited records may remain for security, legal, billing, audit, or messaging-compliance reasons. Backup copies can take up to 35 days to clear. Read the Privacy Policy for details.

The annual plan costs US$329 per year. It includes weekly story chapters, a private searchable archive, and one 11.7×8.3 inch layflat hardcover with shipping. The book can have up to 120 pages. You approve the pages before Tuck prints the book.

It ships after you send your first 10 moments. These moments can include old favorites. There is no deadline to send them. The 30-day limit applies to the refund-window extension, not to the chapter.

Your refund period starts with your first payment. Text REFUND within 45 days to cancel and get a full refund. If you send your first 10 moments within 30 days of that payment, your refund period stays open until at least 7 days after the printed chapter arrives. Anything already printed is yours to keep. Read the full Terms.

Tuck can check in with a short text based on your family’s memories. Choose how often, or only send when you want to. There is no need to catch up.

No. Start when you like. Your service year starts when you join, and older memories are welcome.

Your paid progress stays, and earned books do not expire. Service pauses when payment stops. You can request a full refund within 45 days of your first payment. Send your 10 moments in your first month and you’ll always have at least a week with your printed chapter before the window closes. Anything already printed is yours to keep.

Yes. Tuck works by text in Canada and the United States. See the plan and price details.

Tuck began as Nicole’s idea. She has made family photo books for 10 years and loves making them. With two young children, she wanted to keep more family moments and do something different. She also sends weekly updates to her family, who now look forward to them. Tuck is operated by 2618991 Ontario Inc., an Ontario corporation. Read Nicole’s story.

Yes. Give a prepaid year, including the printed first chapter and annual layflat hardcover. Their year starts when they activate. They need no card, and neither of you is charged again. See Give Tuck.

The year starts when the recipient verifies their phone and activates the gift. They need no card. The gift does not renew, and neither person is charged again. Continuing after the gift needs a separate purchase.

Contact tuck@tuckmoments.com before purchase. We check their current plan and earned books before applying the gift. A gift never silently replaces a paid plan.

No. A gift purchase gives no access to private family data. The family chooses who can contribute or receive chapters.

A full refund is available before activation or within 45 days after activation. If the family sends its first 10 moments within 30 days of activation, the window stays open until at least 7 days after the printed chapter is delivered. Refunds go to the original payment method. Anything already printed stays with the family. An unused gift does not expire. See the gift terms.